Gina —

I wanted to thank you for putting together a time for us to meet and coordinate - especially during the holidays. I also didn’t thank everyone for letting me be with my dad in his final moments and hold his hand as he passed. 

As you can imagine, during the last few months we’ve been working with an attorney and medical experts on what to do next given the circumstances. 

If possible, I’d like to have in writing the changes that the hospital plans to address to improve upon. Emotionally, I don’t want to involve an attorney and file a lawsuit. But I also didn’t expect yesterday’s call to downplay the mistakes that happened and use the lack of audio as an excuse. 

My ptsd episodes have increased since July, I had to quit my freelance jobs and change careers, and continue to see a therapist weekly to deal with the grief and episodes. 

We’re also dealing with our dad’s medical debt. At this point, I’d like to know what the hospital is willing to offer before this turns into a lawsuit.